X-Aviation Help Desk
X-Aviation X-Aviation Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Crash To Desktop (CTD)
  • LES DC-3 v2 Crashes On Load
  • Hot Start Challenger 650 Crashes on Load
Issues Installing Products
  • Installer crashes on macOS
TorqueSim CitationJet 525
  • No gear showing and switches don't work
  • Top articles
LES DC-3 v2 Crashes On Load

Category: Crash To Desktop (CTD)

There is a known issue in the current build of the DC-3 v2 where the product crashes to desktop prior to activation. The workaround to this is simple till our next update is released: Load any defaul...

Hot Start Challenger 650 Crashes on Load

Category: Crash To Desktop (CTD)

We have observed two scenarios where the CL650 can crash on load: When DataRef Tool (DRT) is installed in your X-Plane plugins folder When you have installed Orbx's new TrueEarth Great Britain for X-...

No gear showing and switches don't work

Category: TorqueSim CitationJet 525

If you encounter a situation where your gear are not showing at load up and your switches don't work, then it is pretty much guaranteed your antivirus or Windows Defender has broken your install by re...

Installer crashes on macOS

Category: Issues Installing Products

macOS includes security features such as Gatekeeper, which are designed to protect users from malicious software. If our installer (in this case, Terminal) does not have the necessary permissions, Gat...